Skip to main content
SIGN-UP / SIGN-IN
Welcome !

Shopper FAQ

Got questions? We have answers!

What is Limelight Deals and how does it work?

Limelight Deals partners with businesses to offer you great discounts on popular local products and services. We typically offer one new deal Monday through Friday on our web site, and if you sign up for our daily alert emails, we’ll send emails to notify you about each day’s deal. You can then come to our site, check out all the information about the deal, buy it, and share it with your friends!

Click here to watch a tutorial.

What does it cost to join Limelight Deals?

Membership is free! You’re only billed for each Limelight Deals voucher you purchase.

I'm not getting emails from Limelight Deals, what do I do?

If you have already signed up to receive deal alerts, or created an account and aren't receiving deal-related emails from Limelight Deals, it could be because your email provider blocks emails from us. Simply add deals@limelightdeals.com to your contacts or safe sender list and the emails should come through. Also, check your spam or junk folder as your email provider may have inadvertently sent us there.

How do I buy today’s deal?

Click on a link in the Limelight Deals daily email, or just come to the Limelight Deals.com site. Once you’re here, review the terms and conditions of the deal and, if you want to buy it, click "buy now!" You’ll need to login to your fully registered Limelight Deals account and sign-in with your user name and password. We’ll then take you through a simple process to complete your purchase.

How do I pay with my Limelight Deals gift certificate?

On the checkout page, click the check box next to the prompt, "Do you have a gift certificate to use?" Then enter your Limelight Deals Gift Certificate voucher number where it indicates "Certificate number".

How do I check my Limelight Deals Gift Certificate balance?

With Limelight Deals Gift Certificates, the unused portion is still available for use. You may check the balance at limelightdeals.com/giftCardBalance. Once there, input the Limelight Deals Gift Certificate voucher number, and your remaining balance will be shown.

Why do I receive emails, but when I attempt to login it says “email is invalid”?

Chances are, you signed up to receive our email notifications, but you didn’t fully register for an account to make purchases. But, don't worry. It’s easy to do! Just click this link and fill out the form on the right side of the page to complete our full website registration. You can use the same email address you used to sign up for our daily deal alerts. This will make you a full-fledged user of Limelight Deals with the ability to purchase deals and start having fun!

How do I get and use a Limelight Deals voucher that I’ve purchased?

Once you buy a Limelight Deals voucher on our site, we’ll send you an email once the deal closes. All of our deals run for five days and the deal can’t be used until the day after the deal is over. You can know when a deal is ending by looking at the “Time left” on the top right page of each deal. Once the deal is over you can sign in to your account on our site print the vouchers you’ve purchased. Once you've signed in, click on "My Deals" from the “My Account” menu at the top of the page. On this page, you'll be able to view and print your available deals. Just print the voucher and bring it to the business when you’re ready.

Will my card be charged right away?

No, your credit card will not be charged right away. Your credit card will be charged once the deal is over and you are able to download and print your voucher.

Is this safe?

Yes! Although you should always be cautious when providing your credit card number online, we do take safety seriously here. We operate the Limelight Deals service in accordance with industry standard security practices to help us try to ensure that the information we collect from you is safe. At no time is your credit card information stored on our servers. Read our privacy policy for more information about the types of information we collect from you, and how we use that information.

I cannot find a Limelight Deals voucher I purchased in my account!

Vouchers for Limelight Deals don’t become available until after the deal is over, which is typically 5 days from the time it went live. Once the deal is closed it is available to use. Click the "My Account" tab at the top of the screen and choose "My Deals" from the drop down menu. If this was a gift for someone else, choose "My Gifts" from the drop down. You'll be taken to a screen where you'll see your recent purchase, and be able to download and print it. All deals are in PDF format.

I earned Limelight Deals Lime Bucks! How do I use it?

First off, congratulations on your Limelight Lime Bucks promotional code! To use your code, click the "Buy now!" button on the deal you'd like to buy. You'll be asked to log in now if you haven't already, then you'll see a page with the price of the deal. To use your code, check the box “Do you have a promotional code?” and enter the code to the right. You'll see the price of the deal automatically lowered by the amount of the promotional code.

Can I buy a deal as a gift?

Yes! When you are on the purchase page, click the green gift icon to “Give this as a Gift.” You'll be asked to provide the name and email of your intended recipient. If you select the “Email Recipient” option, the recipient of the gift will receive an email on how to claim their gift after your account has been charged, and they will not be told the price you paid for the gift. If you opt to print it yourself, you can access the voucher after the deal has closed and print it from “My Gifts.” If you would like to purchase gifts for more than one person or one for yourself, you’ll need to do so in separate transactions. Please note that if you do not select the “Give as a Gift” option during the purchasing process, the name of the user who purchased the deal will appear on the voucher. The purchaser then must download the voucher and email the PDF to the intended recipient.

I can’t find a Limelight Deal I purchased as a gift.

Log into Limelight Deals with your email address and password. Click the "My Account" tab at the top of the screen and choose "My Gifts" from the drop down. You'll be taken to a screen where you'll see your recent gift purchases and be able to download and print it.

What if my Limelight Deals voucher expires?

If the voucher expires before you have a chance to use it, you unfortunately will no longer be able to redeem it for the promotional value on the voucher (the difference between what you paid for the voucher and its face value). You may, however, still be able to redeem the voucher for the amount you paid for it, if required by the law of the state in which the voucher may be used.

What if the business for which I purchased a Limelight Deals voucher closes down before I have a chance to use my voucher, or otherwise won’t honor my voucher?

Contact us at deals@limelightdeals.com and let us know the details of what happened. Include your name, address, email address and voucher number, and subject to our investigation, we’ll refund to you the amount you paid for the voucher.

I need to cancel my purchase.

If the deal is still within the selling period, you can cancel your purchase by logging in with your email address and password. Select from the My Account drop down menu My Deals and click on Cancel. If the deal has closed please contact us at deals@limelightdeals.com. Deals are generally non-refundable but we will refund the amount you paid in some special cases by contacting us within 5 days of your purchase.

How can I unsubscribe to the email list?

We are sorry that you no longer wish to receive email alerts from Limelight Deals. You can unsubscribe to the alerts here. Please tell us how we can do better by completing our short survey.

How can I update my billing address?

First, log in at www.limelightdeals.com/login. Then, click on MY ACCOUNT-->MY ACCOUNT in the upper right corner. In the Credit Cards section, click the "Edit card" link next to the card for which you need to update the address. You can make the changes on the next screen.

Are there any restrictions on how I can use it?

Deals may have some restrictions on how the vouchers can be used. Be sure to read the Fine Print that we’ll post next to the deal on our website before you buy the deal. Please remember that your purchase and use of all vouchers are also subject to the terms of our visitor agreement.

If I don’t use the full value of my Limelight Deals voucher in one visit, can I use the remainder later?

A voucher must be used in one visit, unless the merchant has adopted a different policy, in which case it will say so on the voucher.

Can I use my Limelight Deals voucher together with other offers and specials from the Merchant?

Generally no, but it’s really up to the merchant. If the merchant will let you combine your voucher with other offers or discounts, we may specify that on the face of the voucher.

Is my voucher transferable to another person?

Generally deals are non-transferable, however contact the business to see if they will honor the voucher if used by another person.

Copyright © Local Media Group, Inc.
All Rights Reserved.
Powered by: nimblecommerce
About Us | Blog | FAQ | Get Featured | Submit a Coupon | Privacy Policy | Terms of Use
My Deals
My Gifts
My Account
My Credits
My Email Settings
Enter an email address Enter your First Name Enter your Last Name First Name is empty! Last Name is empty! Enter zip code Wrong email address! Email address is empty! Zip should be 5 digit or 5 digit+4 Invalid characters in zip The hyphen character should be used like '12345-6789' Postal code is invalid Post code is invalid Enter Zip code! Enter Postal code! Enter Post code! You can only upload gif, png or jpg images No symbols Wrong symbol Please enter a valid email address Username must be at least 4 characters and unique Password must be at least 6 characters Passwords do not match You should agree with terms of service and privacy policy Agree with the terms of service and privacy policy Enter Zip code Please select your date of birth Please select your gender Address cannot be empty City cannot be empty Please select a state Please select a country Phone number is invalid Field is empty Required Field! Plese enter valid Website URL (ex. http://www.nimblebuy.com) This text should not be longer than 140 characters. Settings Saved Account Updated Please select at least category categories Send this as a Gift! You must enter a recipient name You must enter an email address You must enter a name You must enter a message Your message could not be longer than characters Recipient name could not be longer than Name should not be empty Last name should not be empty Please enter your address Please enter your city Please select your state Please enter your zip code Next Prev Recipient's name Email address Cancel Ok Error "Internal error occured" Cancel Close An email is on that way to $customersEmail$ with a link to verify your account. Please check your email and follow the link to activate your subscription. Verify Your Email Thank you for verifying your email address. You will soon begin to receive emails saving you up to 50% on the best local deals in your area. Email Verified Verification link is wrong Email is not Verified